Shipping Information
Track your treasure!
All orders come with a trusty Australian Post tracking number. Want to spy on your package? Just click the 'View your order' button in your shipment confirmation email for the scoop!
How fast do we hustle?
We know you’re ready to keep an eye on your postie, so we’re on it! Since our goodies are handmade with love (unless we’ve got them on standby), please allow up to 7 business days for your order to be shipped.
Changed your mind?
No problem! Shoot us an email at jesica@mayoandmay.com or slide into our DMs on Instagram @mayoandmay ASAP with your order tweaks, and we’ll do our best to help out—if we haven’t already started crafting your masterpiece!
Living in Perth?
Score some contactless local pickup from our Belmont studio! Just use the code LOCAL at checkout to dodge shipping fees. Then, hit us up on Instagram or email us at jesica@mayoandmay.com to set up your pickup once you’ve placed your order.
Now, for the nitty-gritty on arrival times:
Standard Parcel Post within WA: 2-4 Business Days.
Standard Parcel Post Interstate: 3-6 Business Days.
Express Post within WA: 1-2 Business Days.
Express Post Interstate: 1-3 Business Days.
Keep an eye on your inbox for tracking details (and check that sneaky junk or spam folder if you can’t find it). Just remember, during busy times like Easter, Valentine’s Day, Mother’s Day, Christmas, or Black Friday, give your order an extra few days of grace. And don’t forget to count those public holidays in your shipping timeline!
